Over the past several months the Gateway Initiative has been collaborating with the Alabama Community College System and the Alabama Restaurant & Hospitality Association (ARHA) on a short-term training credential intended for entry-level hospitality workers.
“We are very excited about this credential because it is truly a business-driven model,” stated Tyler Brunson of the Gateway Team. “Employers from across the state were interviewed to provide input on the basic skills needed for successful entry-level hospitality employment — the end result being something quite special.”
The credential combines basic job preparedness skill development with competencies needed for entry-level success, including Gateway to Great Customer Service OSHA 10 for Hospitality, Cost Control and Human Resource Management.
“Our goal was to produce a credential that would give individuals a leg-up on being hired for quality jobs offered by quality companies,” said Dr. Josh Duplantis, Dean of Workforce Development at Coastal Alabama Community College. “We feel we did a good job listening to employers’ needs, and hiring people with this credential will aid in setting new employees on a strong path for career success.”